Trend Micro Discloses Detected Insider Threat

English

Trend Micro discloses detected insider threat, that might have affected some of its customers.

The company recently became aware of a security incident, that resulted in the unauthorized disclosure of some personal data of an isolated number of customers.

When they discovered the breach, the company immediately started investigating the situation and found that this was the result of a malicious insider threat.

Trend Micro said that the rogue employee, sold the data of 68,000 customers to a malicious third party, who then used that data to target customers with scam calls.

Trend Micro discloses detected insider threat.

The suspect was a Trend Micro employee, who improperly accessed the data, with a clear criminal intent.

Trend Micro immediately began taking the actions necessary, to ensure that no additional data could be improperly accessed.

Besides this the company have reported the breach to law enforcement, who is now leading the investigation against the insider.

"That said, we hold ourselves to a higher level of accountability and sincerely apologize to all impacted customers for this situation. Based on the current status of our investigation, we believe that all of the consumers who were potentially affected have already received individual notices from Trend Micro, but we will continue to investigate and provide further notices in the event that any further affected customers are identified."

Our open investigation has confirmed that this was not an external hack, but rather the work of a malicious internal source that engaged in a premeditated infiltration scheme to bypass our sophisticated controls.

A Trend Micro employee used fraudulent means to gain access to a customer support database, that contained names, email addresses, Trend Micro support ticket numbers and in some instances telephone numbers.

There are no indications that any other information such as financial or credit payment information was accessed, or that any data from our business or government customers was accessed.  

The investigation revealed that the employee sold, the stolen information to a currently unknown third-party malicious actor.

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